You are working as a senior technician at certifyme.com. A trainee calls you and
needs some help with troubleshooting a printer issue. The technician has installed a
network printer to a users but when printing, strange characters appear.JN0-130 No one
else has reported any trouble with the printer. Which of the following would be the
BEST method for fixing this issue?
A. Retype the IP address.
B. Reinstall the printer on the JN0-303 network.
C. Download a patch for the operating system.
D. Download the latest software and drivers.
Answer: D
Explanation: If the IP address was wrong you wouldn't be able to print at all to the
printer. As no one else has reported any problem with the printer it must be a local
problem.JN0-350 The only part of the operating system that is in "direct" connection with
the printer would be the device driver that is installed. Try reinstalling the latest
software from the manufacturer web site.
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